PROTECT WHAT MATTERS MOST
Preventive care can help you be at your best for all the special moments ahead. Even if you feel fine, it may help you identify risks early. It’s also how you can earn your wellness credit.
The deadline to complete a preventive care visit to earn a 2026 wellness credit was September 30, 2025. Log into your Castlight account to check if you’ve earned the 2026 wellness credit, or find answers to common questions in the FAQs.
Plan Ahead: Your 2027 Savings Start Now
All U.S. employees and spouses/domestic partners enrolled in a 2026 Abbott medical plan are eligible to earn a wellness credit toward their 2027 medical plan contributions by completing an eligible preventive care visit between October 1, 2025 and September 30, 2026. See more details here.
HOW TO EARN A 2026 WELLNESS CREDIT
Complete a single qualifying preventive care visit between October 1, 2024 and September 30, 2025, to save $300 on 2026 medical plan contributions (or $600 if your covered spouse/partner completes a visit, too).
QUALIFYING PREVENTIVE CARE VISITS:
- Well Visit with a Primary Care Provider (PCP)
- Breast cancer screening
- Cervical cancer screening
- Colorectal cancer screening
- Osteoporosis screening
- Prostate cancer screening
Why do I see December 31 listed as the deadline in Castlight?
Castlight shows the deadline for Castlight to receive verification the preventive care visit is completed. This verification process varies by medical plan – see details below.
NOTE: Employees and covered spouses/partners may still complete the Health Assessment or Quest Biometric Health Screening, but they are NOT activities to earn the wellness credit toward 2026 medical plan contributions.
DETAILS BASED ON YOUR MEDICAL PLAN
Select your medical plan below:
Blue Cross Blue Shield and UnitedHealthcare
- FROM JAN. 1, 2025 – DEC. 31, 2025
Depending on when your claim is processed, your Castlight account will verify when the 2026 wellness credit is earned. - BEFORE SEPTEMBER 30, 2025
Complete an eligible preventive care visit. Your Provider will submit the claim to your medical plan for payment, which can take up to 90 days. Please note: Given the time it may take for a claim to fully process, you must complete a visit by September 30, 2025, so it can be processed by December 31, 2025, to qualify for a 2026 wellness credit. Contact your Abbott Care Coordinators for any questions. - BY DECEMBER 31, 2025
After the claim is processed for payment, completion of the visit will be verified with Castlight on your behalf by December 31. You do not need to submit anything to Castlight. -
Already completed a preventive care visit?
If you completed a qualifying preventive care visit, even under a different medical plan, between October 1, 2024 and September 30, 2025:- Contact your Abbott Care Coordinators for assistance and details on the documentation needed. Once the documentation is provided to your Abbott Care Coordinator, it will take 7-10 business days for evaluation.
- If a qualifiable preventive care visit was completed, completion of the visit will be verified by the Abbott Care Coordinator with Castlight on your behalf.
-
Didn’t complete a preventive care visit between Oct. 1, 2024 and Sept. 30, 2025?
You will have an opportunity to earn a wellness credit toward your 2027 medical plan contributions. See details below.
DIDN’T USE YOUR ABBOTT MEDICAL PLAN AND/OR NEWLY ELIGIBLE in 2025
Surest
- Complete an eligible preventive care visit before September 30, 2025. Provider will submit claim to your medical plan for payment, which can take up to 90 days. Contact Surest Member Services for any questions.
- After the claim is processed for payment, completion of the visit will be verified with Castlight on your behalf by December 31. You do not need to submit anything to Castlight.
- Your Castlight account will verify when the 2026 wellness credit is earned.
- Already completed a preventive care visit?
If you completed a qualifying preventive care visit, even under a different medical plan, between October 1, 2024 and September 30, 2025:- Contact Castlight for assistance and details on the documentation needed. Once the documentation is provided to Castlight, it will take 7-10 business days for evaluation.
- If a qualifiable preventive care visit was completed, completion of the visit will be verified by Castlight on your behalf.
- Didn’t complete a preventive care visit between Oct. 1, 2024 and Sept. 30, 2025?
You will have an opportunity to earn a wellness credit toward your 2027 medical plan contributions. See details below.
DIDN’T USE YOUR ABBOTT MEDICAL PLAN AND/OR NEWLY ELIGIBLE in 2025
Kaiser
- Complete an eligible preventive care visit before September 30, 2025. Provider will submit claim to your medical plan for payment, which can take up to 90 days. Contact Member Services for any questions.
- Log into your Castlight account to attest you completed a qualifying preventive care visit between October 1, 2024 and September 30, 2025. Go to Castlight > Benefits > Kaiser to complete the attestation steps by December 31, 2025.
- Your Castlight account will update and verify the 2026 wellness credit is earned.
- Already completed a preventive care visit?
If you completed a qualifying preventive care visit, even under a different medical plan, between October 1, 2024 and September 30, 2025, log into your Castlight account to attest you completed the visit. Go to Castlight > Benefits > Kaiser to complete the attestation steps by December 31, 2025. - Didn’t complete a preventive care visit between Oct. 1, 2024 and Sept. 30, 2025?
You will have an opportunity to earn a wellness credit toward your 2027 medical plan contributions. See details below.
DIDN’T USE YOUR ABBOTT MEDICAL PLAN AND/OR NEWLY ELIGIBLE in 2025
Cigna Global Health
- Complete the visit before September 30, 2025. Provider will submit claim to your medical plan for payment, which can take up to 90 days. Contact Member Services for any questions.
- Log into your Castlight account to attest you completed a qualifying preventive care visit between October 1, 2024 and September 30, 2025. Go to Castlight > Benefits > Cigna Global Health to complete the attestation steps by December 31, 2025.
- Your Castlight account will update and verify the 2026 wellness credit is earned.
- Already completed a preventive care visit?
If you completed a qualifying preventive care visit, even under a different medical plan, between October 1, 2024 and September 30, 2025, log into your Castlight account to attest you completed the visit. Go to Castlight > Benefits > Cigna Global Health to complete the attestation steps by December 31, 2025. - Didn’t complete a preventive care visit between Oct. 1, 2024 and Sept. 30, 2025?
You will have an opportunity to earn a wellness credit toward your 2027 medical plan contributions. See details below.
DIDN’T USE YOUR ABBOTT MEDICAL PLAN AND/OR NEWLY ELIGIBLE in 2025
Hawaii HMSA
- Complete the visit before September 30, 2025. Provider will submit claim to your medical plan for payment, which can take up to 90 days. Contact Hawaii HMSA Member Services Services for any questions.
- Log into your Castlight account to attest you completed a qualifying preventive care visit between October 1, 2024 and September 30, 2025. Go to Castlight > Benefits > Hawaii HMSA to complete the attestation steps by December 31, 2025.
- Your Castlight account will update and verify the 2026 wellness credit is earned.
- Already completed a preventive care visit?
If you completed a qualifying preventive care visit, even under a different medical plan, between October 1, 2024 and September 30, 2025, log into your Castlight account to attest you completed the visit. Go to Castlight > Benefits > Hawaii HMSA to complete the attestation steps by December 31, 2025. - Didn’t complete a preventive care visit between Oct. 1, 2024 and Sept. 30, 2025?
You will have an opportunity to earn a wellness credit toward your 2027 medical plan contributions. See details below.
DIDN’T USE YOUR ABBOTT MEDICAL PLAN AND/OR NEWLY ELIGIBLE in 2025
COMMON FAQS
Does a biometric screening with Quest Diagnostics qualify for the wellness credit?
No. Employees may still complete a biometric screening with Quest and the online Health Assessment in Castlight, but they do not qualify to earn the wellness credit toward 2026 medical plan contributions.
Please see the list of qualifying preventive care visits here.
Is there a form or questionnaire to fill out for my preventive care visit?
- Didn’t use your Abbott medical plan:
If you completed a preventive care visit under a different medical plan, you will need to submit proof of your preventive care to earn the 2026 credit. Learn more based on your current Abbott medical plan – see above. - Kaiser, Cigna Global Health, or Hawaii HMSA plan members:
Attest you completed a qualifying preventive care visit by logging into your Castlight account. Castlight will then update and verify the 2026 wellness credit is earned.
When you use your Abbott medical plan for your preventive care visit, there is no form or questionnaire to fill out.
Your Provider will submit the claim to your medical plan for payment, which can take up to 90 days. After the claim is processed for payment, completion of the visit will be verified with Castlight on your behalf by December 31. You do not need to submit anything to Castlight.
Here are some exceptions:
I already completed a preventive care visit under a different medical plan. Who should I contact to see if it counts?
- BCBS and UHC Members: Contact Abbott Care Coordinators at 888-614-1011.
- Surest Members: Contact Castlight at 844-711-7113.
- Kaiser Members: Log into your Castlight account to attest you completed the visit. Go to Castlight > Benefits > Kaiser to complete the attestation steps by December 31, 2025.
- Cigna Global Health: Log into your Castlight account to attest you completed the visit. Go to Castlight > Benefits > Cigna Global Health to complete the attestation steps by December 31, 2025.
- Hawaii HMSA: Log into your Castlight account to attest you completed the visit. Go to Castlight > Benefits > Hawaii HMSA to complete the attestation steps by December 31, 2025.
If you completed a qualifying preventive care visit, even under a different medical plan, between October 1, 2024, and September 30, 2025, you will need to provide additional details before December 31, 2025, for the visit to count toward a 2026 wellness credit.
Who to contact and/or what details to submit will depend on your current Abbott medical plan. See details below:
How long does it take for my 2026 wellness credit to show up?
After completing your preventive care visit, your Provider will submit the claim to your medical plan for payment, which can take up to 90 days.
After the claim is processed for payment, completion of the visit will be verified with Castlight on your behalf by December 31.
Kaiser, Cigna Global Health, or Hawaii HMSA plan members: After completing your visit, log into your Castlight account to attest you completed a qualifying preventive care visit. Your Castlight account will update and verify the 2026 wellness credit is earned.
Is the credit showing in Castlight for 2025 or 2026? How do I know if I received the 2025 credit?
The wellness credit you see in Castlight now is for your 2026 credit. If you earned a 2025 wellness credit, it is listed on your paycheck.
Can my spouse/domestic partner earn a 2026 wellness credit?
Yes! If your spouse/domestic partner is covered on an Abbott medical plan in 2025, they are eligible to earn a $300 medical plan contribution in 2026. That means, if both you and your covered spouse/partner completes a visit, you can earn $600 on 2026 medical plan contributions.
Note: Castlight will only display an individual’s wellness credit total.
Why do I see December 31 listed as the deadline in Castlight?
Castlight shows the deadline for them (Castlight) to receive verification that the preventive care visit was completed by September 30, 2025. Verification varies by medical plan, so please see the section above for more details.
If I am not enrolled in an Abbott medical plan now, but I elect coverage for 2026, can I still earn the 2026 wellness credit?
No. Employees and their spouse/domestic partners enrolled in a 2026 Abbott medical plan are eligible to earn the 2027 wellness credit toward their 2027 medical plan contributions.
HOW TO EARN A 2027 WELLNESS CREDIT
All U.S. employees and spouses/domestic partners enrolled in a 2026 Abbott medical plan are eligible to earn a 2027 wellness credit toward their 2027 medical plan contributions.
Complete a single qualifying preventive care visit between October 1, 2025, and September 30, 2026, to save $300 on 2027 medical plan contributions (or $600 if your covered spouse/partner completes a visit, too).
QUALIFYING PREVENTIVE CARE VISITS:
- Well Visit with a Primary Care Provider (PCP)
- Breast cancer screening
- Cervical cancer screening
- Colorectal cancer screening
- Osteoporosis screening
- Prostate cancer screening
NOTE: Employees and covered spouses/partners may still complete the Health Assessment or Quest Biometric Health Screening, but they are NOT activities to earn the wellness credit toward 2027 medical plan contributions.
WHO IS ELIGIBLE
All U.S. employees and spouses/domestic partners enrolled in a 2025 Abbott medical plan are eligible to earn the 2026 wellness credit towards their 2026 medical plan contributions.
Those enrolled in a 2026 Abbott medical plan will be eligible to earn the wellness credit towards their 2027 medical plan contributions.
2025 WELLNESS CREDIT
The timeframe to earn your 2025 wellness credit has passed. If you took action to complete a Wellness Assessment by December 20, 2024 and do not see your wellness credit in your paycheck or if you have additional questions, contact the Abbott Benefits Center at 844-306-9222.
YOUR PRIVACY IS ALWAYS PROTECTED
All of the information in your Castlight account is completely confidential. Abbott will not have access to your personal health information. The only information that will be shared with Castlight is that a preventive care visit was completed. No details on the type of screening or visit are ever shared with Castlight or Abbott. One of the reasons Abbott partners with Castlight, an independent company, is to help you feel confident that personal results will not be reported to Abbott.
