CREATE YOUR ACCOUNT

Here’s how to get started:

1. Access Spring Health through Castlight or visit Abbott.SpringHealth.com.
2. Click the “ACTIVATE ACCOUNT” button.
3. In the “Let’s find your benefit” section, enter your email address (it does not need to be your work email). You will be asked to verify your name and date of birth.
   • To create a child dependent (age 6-17) account, add a dependent after your account is confirmed.
   • If you are the spouse/domestic partner or dependent age 18+ of an Abbott employee, select “I’m a dependent or have no email.” at the bottom of the page.

After creating your account, you’ll be prompted to complete a brief personal assessment. The assessment, like all Spring Health interactions, is 100% confidential and helps provide you with a personalized Spring Health experience.

WHAT TO EXPECT

Spring Health provides a personalized experience and tailored support based on a quick personal assessment. Once you have your Spring Health account, you can take advantage of:

• Mental health resources and support
• Six free therapy sessions per person, per year from trusted providers
• Unlimited coaching sessions
• Alcohol & substance use support, including a free consultation with a specialized clinician
• On-demand digital tools and wellness exercises
• Dedicated clinical experts
• Medication management
• 24/7 support during crisis situations

IT’S FREE AND CONFIDENTIAL

There is no cost for you or your covered dependents age 6 and older to use Spring Health services. Six therapy sessions per person, per year, are also included at no cost. Additional therapy sessions will be paid for by the employee. If you’re enrolled in the Abbott HIP PPO or Traditional PPO medical plan, additional therapy beyond the six free sessions will be considered in-network.

Spring Health interactions are 100% confidential and your personal details will not be shared with Abbott. Abbott will only be provided with group aggregate reporting to understand how participants are using the program.

PERSONALIZED FOR YOU

The Spring Health platform is accessible in both English and Spanish.

Spring Health’s provider network is comprised of 15 unique racial and ethnic backgrounds speaking 34 languages. In addition, 30% specialize in LGBTQ+ support. When you search for a provider, you can filter by desired language, conditions, specialties, gender, ethnicity and session type for virtual or in-person. You can also speak with your personalized Care Navigator, who will help you find a provider who best fits your needs.

WATCH & LEARN MORE

For more details on Spring Health and how you can make the most of Abbott’s mental health benefit, watch these videos:

Spring Health Overview
(1:41)

Intro to Family Support
(1:19)

Intro to Dedicated Support
(0:55)

Intro to Well-Being Tools
(0:45)

Alcohol & Substance Use Support (1:22)