Program Support

Get Castlight and Earn Rewards

Castlight is your go-to for exploring Abbott programs that support your physical and emotional well-being, such as completing the Wellness Assessment, getting a free biometric screening and a flu shot. A spouse/domestic partner covered on an Abbott medical plan may also access resources through Castlight.

How to Get Castlight

  1. Create an account at mycastlight.com/abbott. You’ll need the following:
    • Email address (personal or work)
    • First and last name
    • Date of birth
    • Abbott UPI; spouses/domestic partners who are not Abbott employees add an “S” to the end of the employee’s number (ex: 1234567S), unless you are also an Abbott employee. In that case, create your account using your personal UPI (do not add an “S”) and when asked if you work for Abbott, select “No, I am a dependent.”

All U.S. employees are eligible to create a Castlight account, regardless of enrollment in an Abbott medical plan. If your spouse/domestic partner is covered on an Abbott medical plan this year, they can create an account, too.

Newly hired U.S. employees and their spouses/domestic partners are eligible to create a Castlight account. However, you will need to first complete your 2024 New Hire Enrollment within your first 31 days of your date of hire. Castlight will receive your eligibility approximately 3-5 business days after submitting your elections. If you do not receive the “Your Account is Ready” email from Castlight after 31 days from your date of hire or the date of being added to Abbott Medical Coverage, please contact Castlight Support at 844-711-7113.

If you will be covering your spouse/domestic partner under the Abbott medical plan for the first time in 2025, they can create a Castlight account starting November 6, 2024.

How to Complete the Wellness Assessment

Complete a confidential Wellness Assessment questionnaire in Castlight by December 20, 2024 to learn more about your health, set goals and save on your 2025 medical plan contributions.

How to Get Your Biometric Screening

Complete a free and confidential biometric screening through Quest Diagnostics. This simple blood draw will help you identify risks and areas for improvement.

Use your Castlight account to book your Quest Biometric Screening at a local Patient Service Center. Sign into Castlight and select Benefits > Quest Diagnostics to make your appointment.

How to Prepare for Your Screening

Make sure you’re prepared for your biometric screening so you can get the best results. Here are a few things to keep in mind:

  • Appointments are required – no walk-ins will be allowed.
  • Allow 15-20 minutes for your appointment.
  • Your height, weight, waist measurement, blood pressure and a blood sample will be taken. The blood draw will be venipuncture.
  • You must fast 9-12 hours prior to the screening.
  • Take prescribed medications as you normally would.
  • Drink plenty of water before your appointment as this helps with your blood draw, but do not have any other beverages (like black regular or decaf coffee, juice, or soda).
  • For Patient Service Center appointments, bring your driver’s license to your appointment. The name on your ID will need to match the information in your Quest account in order to attend your appointment. You will not need to provide your insurance card even when the check-in process asks for one.

HOW TO GET A FLU SHOT

A flu shot is a simple way to protect yourself and those around you from the flu. Abbott medical plan participants and their covered dependents can visit their in-network physician or an in-network convenient care clinic for their free flu shot. If you go out-of-network, your flu shot is covered once you meet your deductible and pay coinsurance. If you’re in the HIP PPO or Traditional PPO plans, call the Abbott Care Coordinators at 888-614-1011 to learn more and access your free preventive benefits.

CASTLIGHT ACCESSIBILITY

Castlight is available in multiple languages to support your preferences. Based on your phone or computer language setting, your Castlight account will display in your preferred language.

Available options include:

  • Chinese (Simplified)
  • Chinese (Traditional)
  • Dutch (Netherlands)
  • English
  • Filipino
  • French (Canada)
  • French (France)
  • German (Germany)
  • Italian
  • Japanese
  • Korean
  • Malay
  • Polish
  • Portuguese (European)
  • Portuguese (Brazil)
  • Russian
  • Somali
  • Spanish (Latin America)
  • Spanish (European)
  • Thai
  • Turkish
  • Vietnamese