Get Castlight and Earn Points

Castlight is your go-to for exploring Abbott programs that support your physical and emotional well-being. A spouse/domestic partner covered on an Abbott medical plan may also access resources through Castlight.

How to Get Castlight

1. Create an account at mycastlight.com/abbott. You’ll need the following:
   
   • Email address (personal or work)
   • First and last name
   • Date of birth
   • Abbott UPI; spouses/domestic partners who are not Abbott employees add an “S” to the end of the employee’s number (ex: 1234567S), unless you are also an Abbott employee. In that case, create your account using your personal UPI (do not add an “S”) and when asked if you work for Abbott, select “No, I am a dependent.”

All U.S. employees are eligible to create a Castlight account and earn points, regardless of enrollment in an Abbott medical plan. If your spouse/domestic partner is covered on an Abbott medical plan this year, they can create an account, too. If you are enrolling your spouse or domestic partner in Abbott medical coverage for 2026 for the first time, they can create a Castlight account starting in January 2026.

Newly hired U.S. employees and their spouses/domestic partners are eligible to create a Castlight account; however, you will need to first complete your 2026 New Hire Enrollment within your first 31 days of your date of hire. Castlight will receive your eligibility after submitting your elections. You will be able to create an account approximately 7 business days after that date. If you do not receive the “Your Account is Ready” email from Castlight after 31 days from your date of hire or the date of being added to Abbott Medical Coverage, please contact Castlight Support at 844-711-7113.

HOW TO EARN 2027 WELLNESS CREDIT

All U.S. employees and spouses/domestic partners enrolled in a 2026 Abbott medical plan are eligible to earn a 2027 wellness credit toward their 2027 medical plan contributions. Complete a single qualifying preventive care visit between October 1, 2025 and September 30, 2026, to save $300 on 2027 medical plan contributions (or $600 if your covered spouse/partner completes a visit, too).

QUALIFYING PREVENTIVE CARE VISITS:

• Well Visit with a Primary Care Provider (PCP)
• Breast cancer screening
• Cervical cancer screening
• Colorectal cancer screening
• Osteoporosis screening
• Prostate cancer screening

NOTE: Employees and covered spouses/partners may still complete the Health Assessment or Quest Biometric Health Screening, but they are NOT activities to earn the wellness credit toward medical plan contributions.

DETAILS BASED ON YOUR MEDICAL PLAN:

Blue Cross Blue Shield and UnitedHealthcare

• FROM JAN. 12, 2026 – DEC. 31, 2026
  Your Castlight account will automatically verify when the 2027 wellness credit is earned. Preventive care visit between October 1, 2025 and September 30, 2026 qualifies.
• BEFORE SEPTEMBER 30, 2026
  

  Schedule an eligible preventive care visit with a Provider. Contact your Abbott Care Coordinators for any questions about preventive care visits coverage and using in-network providers. You may also create an account with Teladoc Primary360 and book an Annual Checkup appointment.

  Your Provider will submit the claim to your medical plan for payment, which can take up to 90 days. Please note: Given the time it may take for a claim to fully process, you must complete a visit by September 30, 2026, so it can be processed by December 31, 2026, to qualify for a 2027 wellness credit. Contact your Abbott Care Coordinators for any questions.
• BY DECEMBER 31, 2026
  After the claim is processed for payment, completion of the visit will be verified with Castlight on your behalf by December 31. You do not need to submit anything to Castlight.

DIDN’T USE YOUR ABBOTT MEDICAL PLAN AND/OR NEWLY ELIGIBLE in 2026

If you completed a qualifying preventive care visit, even under a different medical plan, between October 1, 2025 and September 30, 2026, contact your Abbott Care Coordinators for assistance and details on the documentation needed. Once the documentation is provided to your Abbott Care Coordinator, it will take 7-10 business days for evaluation. If a qualifiable preventive care visit was completed, completion of the visit will be verified by the Abbott Care Coordinator with Castlight on your behalf.

Surest

• Schedule an eligible preventive care visit with a provider. Contact Surest Member Services for any questions about preventive care visits coverage and using in-network providers.
• Complete an eligible preventive care visit before September 30, 2026. Provider will submit claim to your medical plan for payment, which can take up to 90 days. Contact Surest Member Services for any questions.
• After the claim is processed for payment, completion of the visit will be verified with Castlight on your behalf by December 31. You do not need to submit anything to Castlight.
• Your Castlight account will verify when the 2027 wellness credit is earned.

DIDN’T USE YOUR ABBOTT MEDICAL PLAN AND/OR NEWLY ELIGIBLE in 2026

If you completed a qualifying preventive care visit, even under a different medical plan, between October 1, 2025 and September 30, 2026, contact Castlight for assistance and details on the documentation needed. Once the documentation is provided to Castlight, it will take 7-10 business days for evaluation. If a qualifiable preventive care visit was completed, completion of the visit will be verified by Castlight on your behalf.

Kaiser

• Complete the visit before September 30, 2026.
• Log into your Castlight account to attest you completed a qualifying preventive care visit between October 1, 2025 and September 30, 2026. Go to Castlight > Benefits > Kaiser to complete the attestation steps by December 31, 2026.
• Your Castlight account will update and verify the 2027 wellness credit is earned.

COMMON FAQS

How to Get Your Biometric Screening

Complete a free and confidential biometric screening through Quest Diagnostics. This simple blood draw will help you identify risks and areas for improvement.

Use your Castlight account to book your Quest Biometric Screening at a local Patient Service Center. Sign into Castlight and select Benefits > Quest Diagnostics to make your appointment.

While you can earn Castlight points for completing a biometric screening through Quest Diagnostics, it does not qualify as a preventive care visit and will not earn a wellness credit.

HOW TO GET A FLU SHOT

A flu shot is a simple way to protect yourself and those around you from the flu.

Abbott medical plan participants and their covered dependents can visit their in-network physician or an in-network convenient care clinic for their free flu shot. If you go out-of-network, your flu shot is covered once you meet your deductible and pay coinsurance. Contact your medical plan provider to learn more and access your free preventive benefits. If you’re in the HIP PPO or Traditional PPO plans, call the Abbott Care Coordinators at 888-614-1011.

CASTLIGHT ACCESSIBILITY

Castlight is available in multiple languages to support your preferences. Based on your phone or computer language setting, your Castlight account will display in your preferred language.

Available options include:

• Chinese (Simplified)
• Chinese (Traditional)
• Dutch (Netherlands)
• English
• Filipino
• French (Canada)
• French (France)
• German (Germany)
• Italian
• Japanese
• Korean
• Malay
• Polish
• Portuguese (European)
• Portuguese (Brazil)
• Russian
• Somali
• Spanish (Latin America)
• Spanish (European)
• Thai
• Turkish
• Vietnamese

YOUR PRIVACY IS ALWAYS PROTECTED

All of the information in your Castlight account is completely confidential. Abbott will not have access to your personal health information. The only information that will be shared with Castlight is that a preventive care visit was completed. No details on the type of screening or visit are ever shared with Abbott or Castlight. One of the reasons Abbott partners with Castlight, an independent company, is to help you feel confident that personal results will not be reported to Abbott.